As the services that we build become more interconnected, and the threats from bad actors become more present, the security and resilience of solutions that we deliver has never been more essential. In this workshop, the speaker will take you on a world tour of incidents that he has been involved with remediating. You will hear about hacks, human error and natural disasters as he shares important lessons from these experiences and demonstrates how we as business analysts can play our part in the protection of our essential institutions and their customers.